Proud Members of The Funeral Directors Association of New Zealand

Members of the Funeral Directors Association are guided by the following qualities: genuine, integrity, respect, wisdom, collaboration, leadership, confidentiality, transparency, making a difference and communication.

Specifically, members and their employees , through membership of the Association, have agreed to the following standards:

PUT THE FAMILY FIRST

  • To listen to client families and provide them with the best possible service within the client family’s means.
  • Serve the client family with an informed understanding of the bereavement process and do what they reasonably can to meet the client family’s needs.
  • Act with good taste and dignity in all matters. 

RESPECT THE DECEASED

  • Treat the deceased with respect and dignity during all stages of care (transfer, transport, preparation, storage, and disposition)

SUPPORT THE FUNERAL DIRECTOR’S ASSOCIATION

  • Show support to the Funeral Directors Association, its aims, and objectives; be active in its work; and make every effort to assist the development and progress of the profession and the Association.

HONOUR THE FUNERAL PROFESSION

  • Provide a quality service that can be relied on and trusted in times of need.
  • Act honestly, provide competent personnel and quality facilities to maintain public confidence in the industry.

To view the full Funeral Directors Association Standards please click here

Image
Funeral Directors Association of NZ Member Logo